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Frequently Asked Questions (FAQ)

Welcome to our FAQ section! Here you'll find answers to the most common questions about using our AI-powered content creation platform.

How do I upload my product images and materials?

You can upload files via drag-and-drop or by selecting them manually in the upload section. For bulk uploads, compress your files into a .zip, URL, Excel forms and upload it directly.

Upload Interface

Multiple upload methods available

Drag & Drop Files
Manual File Selection
Bulk Upload (.zip)

Generation Timeline

Real-time progress tracking

1

Processing (5-10s)

2

AI Generation (30-60s)

3

Finalizing (10-20s)

Time Estimates

Single Image5-10s
Batch Images (10-50)1-2min
Video Content2-5min

How long does it take to generate AI content?

Typically, AI-generated images or videos are ready within a few seconds to a couple of minutes, depending on batch size and complexity.

Is my data safe and private?

Absolutely. We use industry-standard encryption and data protection policies. Your uploaded materials and generated content are confidential and only accessible to your account.

Data Security

Enterprise-grade protection

End-to-End Encryption
Data Protection Policies
Account Confidentiality
Security Status
Secure

Support Options

Multiple ways to get help

Regenerate Variations
Contact Support Team
AI Model Improvements

What if I'm not satisfied with the AI-generated content?

You can regenerate variations at any time or contact our support team for assistance. We continuously improve our AI models to meet your expectations.

Can I integrate this platform with my e-commerce or ad platforms?

Yes, we support integrations with popular platforms like Shopify, Meta Ads (Facebook & Instagram), TikTok Ads, Amazon Ads, and more.

Platform Integration

Seamless connectivity

Shopify
Meta
TikTok
Amazon
Google
More
Integration Status
Connected

Pricing Calculator

Transparent pricing model

Assets Generated
Resolution
Customization
Subscription Discount
Total Estimate

How is pricing calculated?

Pricing depends on factors like the number of assets generated, resolution, customization level, and subscription plan. Please visit our Pricing page for detailed plans.

Do you offer multilingual support?

Yes, our AI supports content generation and translation in multiple languages to help you reach global markets effortlessly.

Multilingual Support

Global language coverage

EN
English
ES
Spanish
JP
Japanese
+
More
Translation Status
Active

Ad Campaign Ready

Platform-optimized content

Facebook
Instagram
TikTok
YouTube
Amazon
Google
Campaign Status
Ready

Can I use the AI-generated content for paid ad campaigns?

Definitely! Our platform is optimized to create ad-ready visuals and videos tailored for paid campaigns across major social and e-commerce platforms.

How do I get technical support?

You can reach our support team via email.

Technical Support

24/7 assistance available

Email Support

x@devease.ai

Response Time

Within 24 hours

Availability

Monday - Friday

Trusted by 10,000+ creators

50M+
visuals
10,000+
creators

Usage Based Pricing

Instant access to creation tools.

Credit packs based on usage
Credits never expire

Schedule Demo

See the transformation in action.

30-minute session
Customized for you